PK0-002 - CompTIA Project+ Certification Exam
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A project charter and a list of high level project requirements enables the project manager to identify:
the high level value of the project to the sponsor and users.
The project manager has just been given a major scope change request to a project. What is an appropriate initial course of action for evaluating the change request?
Determine the affected project tasks
Which one of the items listed below is a deliverable due at the Close Out phase of an IT Project?
End User Documentation
The SOW (Statement of Work) is another name for the:
narrative description of the work to be accomplished.
Which of the following is a possible response to a risk threat?
A team leader has been promoted to be acting project manager while the manager is on personal leave. Several of the other team members were not told of this organizational change and no longer want to participate on the team. The project manager spoke with these team members several times and had not resolved the problem. What should the acting project manager do next?
Escalate the problem within the organization
After a charter is prepared for a new project, who is responsible for signing the charter?
What is a result of implementing change control for a project?
Everyone is protected from the effects of scope creep
A project manager is planning time estimates for a projects initial work breakdown structure (WBS). The work hours for this project are: Monday through Friday, 8 AM to 12 PM and one PM to 5 PM. A task has been identified that will potentially require the following amount of time to complete: optimistic:12 hours; realistic: 3 days and pessimistic: one week. When using a program evaluation and review technique (PERT) calculation, which of the following would be the BEST expected duration to use for this task?
Which of the following is LEAST important for management to provide to the project?
Detailed hands-on consulting assistance to the project team
A project is behind schedule due to a conflict among team members. After resolving the conflict, in order to meet the delivery date the project manager should consider:
crashing the schedule.
Which assumption would be the MOST important in creating a high level budget?
The hourly rate for project members
The estimate at completion (EAC) and estimate to complete (ETC) are the same number:
at the beginning of the project.
What is generally the MOST revised document on projects?
A project is behind schedule. Of the following steps to take corrective action, which one is NOT necessary?
Adjust the profit requirements for the project
A Confronting (or Collaborating) conflict resolution mode will handle conflicts by:
having the parties work through their disagreement directly.
A project requires travel. A new employee was recently hired and is not required to travel. Employees were not pleased when they found out that this employee is related to the project sponsor and was hired with different requirements than other employees. The new employee also wants to work from home. Which action BEST resolves this scenario?
Request the new employee follow the same rules as the rest of the team 60
During an approved project, a vendor contacts the project manager requesting a delay in delivering a required product by two weeks. This will delay the project completion time. The project manager explains to the vendor that a delay in shipment will cause the project to run beyond schedule, and tries to negotiate the delivery time. How might this situation BEST be handled?
Explain the impact of a late shipment to the vendor, request at least partial shipment to avoid running beyond the scheduled time of completion, and call a meeting to inform the stakeholders of the project the situation
Which of the following can a project manager do to obtain the support of senior management?
Involve senior management in definitions of project concept and charter.
The IT Project Manager notices a schedule variance on one of the deliverables of the project. The BCWP (Budgeted Cost of Work Performed) is $7,000, the ACWP (Actual Cost of Work Performed) is $9,000, and the BCWS (Budgeted Cost of Work Scheduled) is $11,000 for the week. Based on these totals, the project is:
behind schedule by $4,000 for the week.
Who is responsible for authorizing closure of the project?
QA (Quality Assurance) plans must include:
the activities of defect tracking, unit testing, technical reviews, integration testing and system testing.
Which is the MOST effective method for generating support for your project plan?
Requesting input from all stakeholders during the planning process
Senior management involvement in projects is critical to success. Which of the following is NOT a good example of senior management involvement?
Review and assignment of resources according to WBS (Work Breakdown Structure)
What is the last major phase of a project?
The column chart that shows the number of resources assigned to a project over time is called a:
Which is the BEST method for evaluation and selecting new and /or untested technology?
Pilot / Prototyping
When the authority to approve revisions of scope is in question, the project manager should:
refer to the change control plan.
The top of the Maslow's hierarchy of need pyramid is:
A checkpoint review in the project plan indicates a:
go / no-go decision.
As the project manager builds the project team, recruiting the right personalities for the work can be key to the success of the project. Which of the following is the BEST match of project focus to personality types?
Problem resolution focus: attention to detail, high integrity
What is a reason for reviewing the user requirements document with the client?
To verify mutual understanding of targeted product performance
Within Information Technology projects, communications between the project manager and the project team members should take place:
by written and oral communication.
Long schedule delays, excessive resource consumption, insufficient staff and an unachievable scope may require:
that a project be terminated.
What is the MOST accurate way to determine a project's duration before execution?
Incorporate each individual worker's estimates
Why does a project manager need an executive sponsor?
To provide behind-the-scenes assistance with organizational commitment and support
To crash a project most effectively, additional resources or overtime should be assigned to which of the following?
Activities along the critical path starting with those longest in duration
Which of the following is an effective outcome of a change management process?
Minimizes productivity loss during the project
What is one mission of the project steering committee?
Provide oversight and governance
Under what circumstances would the project manager be required to send a change request to the sponsor and stakeholders?
When the costs exceed budgeted allowable variances
To reduce project coordination and communication complexities, regular status meetings should be held frequently with the:
Which item represents a milestone?
Software has completed user acceptance testing
The project is well under way and the project manager notices that the enthusiastic support of an executive stakeholder has diminished. The project manager believes the executive now has doubts about the project. Which ability would BEST help the project manager resolve this situation?
The ability to identify the areas of doubts
Which one of the following will BEST aid in the prevention of scope creep?
All changes must go through a change control board
The project manager is developing a project schedule. The project manager negotiated with all the execution organizations, and the task times are as short as possible. After manipulating the schedule, the project completion date is still beyond the date requested by the business owners of the project. The project manager believes that the content agreed on for the project is appropriate, and concludes that this schedule should be taken to the business owners and renegotiated. Which one of the following tools will help the project manager justify the revised schedule?
The project critical path
Which is the MOST important issue when dealing with a major change that will significantly change the project?
To follow the change order procedure
Project communication planning is often tightly linked with:
During the development phase of a project, the project team has identified a number of risks that could impact the quality of the outcome. Prior to developing a response plan for the risks the team should:
analyze the probability that each risk will occur and the potential impact of each risk.
Which statement about estimating methods is true?
Parametric estimates are relatively simple and low cost to create
The purpose of Pareto Analysis is to observe the problems and determine their:
frequency of occurrence.