PEGACLSA-6

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Example Questions

When defining case specialization in the case designer, what underlying application rules are used? (Choose One) An application has requirements to handle the following inbound email use cases: UC-1 Creating new work for email received at [email protected] UC-2 Executing business actions (such as an approval) via email replies UC-3 Verifying digital email signatures Which of the use cases are supported by standard PRPC email processing? (Choose One) You have been asked to build human resources application that facilitates the work required to support new hires. For each new hire, multiple tasks must be done, such as "Enroll in Benefits" and "Acquire Workspace". You are having trouble deciding if each of these tasks should be represented as separate assignments in the same case, or separate subcases. Which of the following requirements will help you decide on the approach? (Choose Two) An architect wishes to route an assignment to the operator with a title of "SalesRep" with the highest Spanish skill rating. What approach is most appropriate? (Choose One) Consider the following situation: A PRPC application is running within a 1.2 GB JVM (Java Virtual Machine). There is approximatively 400 MB of free memory and garbage collector reclaims in average 32 MB of memory in the course of an hour. The application is generating approximately 30 database alerts per minute. The database CPU runs at an average of 76% peaking periodically at 97%. The alert log file does not report any byte warning with a 10 MB threshold defined. The Rules Assembly count is 0 when a typical interaction executes in average 74.6 rules. The application CPU peaks periodically at 20% but otherwise runs in average around 12%. Users are complaining about poor performance. Their interactions take in average 4.15 seconds. Which of the following approaches is most appropriate to resolve this issue? (Choose One) For an Access Group with two Roles defined as seen below, will the privilege, SensitiveInfo, be granted to this Access Group, assuming no Access Deny rules? (Choose One) What characteristic of authentication activities applies to both SSO (Single Sign-On) and PRPC- managed LDAP authentication? (Choose One) The power company EnergyCo uses a PRPC-based Incident Management application with a single work type defined in the framework (class: EnergyCo-FW-IncMgt-Work-Incident). EnergyCo has four divisions (DivA - DivD). DivD has a new requirement: Solar Panel related incidents are stored in a separate table from other incidents. There is no Solar Panel specific class. In order to meet this new requirement, is it necessary to add a Solar Panel class? (Choose One) Which of the following does NOT describe a typical upgrade from one PRPC version to another? (Choose One) An architect wishes to route an assignment to the operator with a title of "Contractor" with the highest French skill rating. What approach is the most appropriate? (Choose One) Which of the following statements is TRUE about screen flow? (Choose One) Which of the following statements is most accurate when we talk about the localization wizard? (Choose one) Which of the following statements are most accurate when performing archival or purging of work items? (Choose Two) A PRPC Human Resources application is built to manage Benefit Enrollment. Cases include the following: - EnrollMedical (created when an employee enrolls in a Medical plan) - EnrollDental (created when an employee enrolls in a Dental plan) - EmployeeBenefits (created for each employee to manage the overall benefits; EnrollMedical is run first, followed by EnrollDental) What are the likely classes for these case types and what are the likely case relationships between them? (Choose One) You are building a PRPC-based application. Knowing that PRPC is deployed as a web archive (WAR deployment), which of the following service Rules would you least likely be able to implement? (Choose One) When using the standard "start a new process" button to start a new flow on an open work item, which of the following options most accurately describes the eligible flow rules available to be selected? (Choose One) A reference property can be best thought of as _____________? (Choose One) Which of the following statements is most accurate regarding the display of the flow actions at run- time ? (Choose One) Using a PRPC-based application with the default lock timeout, you have requested a lock on a work item. PRPC responded by displaying a message indicating that you already hold a lock on that work item. Which of the following describes the most likely reason? (Choose One) Which of the following statements is most accurate regarding system of record integration? (Choose One) Which of the following is NOT a typical use-case for the Package Work wizard? (Choose One) An application administrator has been sent a number of complaints that after nightly server restarts the PRPC application is slow in the early morning. Which of the following actions can be used to mitigate this issue? (Choose One) Which of the following statements are most accurate about the Split-For-Each and Split-Join shapes? (Choose Two) An external application calls a PRPC SOAP service. Since the service can take a significant amount of time, PRPC returns a unique identifier instantly and executes the service without the application waiting. Which approach is most appropriate to implement this functionality? (Choose One) Using multiple roles on a single Access Group can be useful for which of the following reason? (Choose One) The power company EnergyCo uses a PRPC-based Incident Management application with a single work type defined in the framework (class: EnergyCo-FW-IncMgt-Work-Incident). EnergyCo has four divisions (DivA - DivD). There is a new requirement: Solar Panel related incidents must be stored in a separate table from other incidents for all divisions (i.e. a single "Solar Panel" table is used for all divisions). There is no Solar Panel specific class. In order to meet this new requirement, which of the following approaches is most appropriate? (Choose One) An application team has recently released an application to production with the last locked RuleSet version as 01-02-42. They now wish to create two new RuleSet versions; one to hold weekly bug fixes for the current release and one to start working on the next quarterly release. Which two RuleSet versions would be most appropriate to create? (Choose One) A Purchase Order application is built with PRPC. Cases include the following: - VendorFulfillment - InventoryFulfillment - PurchaseRequest (each purchase request includes either a VendorFulfillment or InventoryFulfillment) What are the likely classes for these case types and what are the likely case relationships between them? (Choose One) In a Credit card dispute application PRPC connects to an external service to receive the transactions made by the account holder. When the CSR (Customer Service Representative) is working on the dispute they should see only the last twenty transactions made by the account holder. If the transaction that the account holder wants to dispute does not appear in the list then the CSR should perform a search by entering the date of transaction or the transaction amount or the merchant name. The transaction list should display the 20 transactions that satisfies the criteria. In any circumstance the CSR should not see more than 20 transactions in the screen and cannot paginate through results. The external service returns transactions ordered by date of transaction with the recent ones appearing first. Given the above requirements, which of these approaches is most appropriate and would satisfy both these requirements? (Choose One) Consider the following requirement: Whether or not an operator is allowed to view accounts in a PRPC-based credit card application depends on the grade of the employee and the credit limit of the account. The grade, which is an attribute in the company's LDAP directory, is a numeric scale ranging from 1-10. The requirement states that employees may open accounts that have a Credit Limit less than (10000 * (10/Grade)). For example, Senior Vice Presidents (Grade = 1) can open accounts with less than a $100,000 limit, and entry-level employees (Grade = 10) can open accounts with less than a $10,000 limit. Which of the following is the best approach to meet this requirement? (Choose One) A large company is designing a Benefts application with PRPC. The company is broken into five regions, and each has different processes and business rules that affect the application. As a pilot, you are implementing the application for a single region. How do you determine which rules belong in the framework layer versus the implementation layer? (Choose One) Which of the following statements is most accurate regarding connector error handling? (Choose One) Which two of the following statements about Enterprise Content Management (ECM) attachment type are most accurate? (Choose Two) Given the following classes and properties: MyCo-Data-Shape- .Area .Color MyCo-Data-Shape-Rectangle .Length .Width MyCo-Data-Shape-Circle .Radius A page list property is defined at the class group MyCo-FW-ShapeApp-Work. The property name is .Shapes and it is defined as being a Page List of class MyCo-Data-Shape- Which of the following statements are NOT correct? (Choose Two) What does the Connect-Wait activity method do? (Choose One) Consider the following situation: A PRPC application is running within a 1.2 GB JVM (Java Virtual Machine). There is approximately 350 MB of free memory and garbage collector reclaims in average 32 MB of memory in the course of an hour. The Rules Assembly count is 0 when a typical interaction executes in average 72.6 rules. The application CPU peaks periodically at 22% but otherwise runs in average around 12%. The application is generating approximatively 30 database alerts per minute. The database CPU runs at an average of 75% peaking periodically at 96%. The alert log file does not report any byte warning with a 10 MB threshold defined. Users are complaining about poor performance. Their interactions take in average 4.5 seconds. Which of the following approaches is most appropriate to resolve this issue? (Choose One) If there is a requirement to embed a 3rd-party API such as jQuery, which approach is recommended? (Choose One) Which of the following statements are most accurate regarding the implementation of system of record integration? (Choose Two) Review the following requirement: As part of a process you would like to display information, such as contact details and organizational affiliation, about the operator that initiated the process. The information is strictly read-only. Given the above requirements which of the following approaches is most appropriate? (Choose One) A PRPC application is properly deployed and configured so distributed transactions are container- managed. Which of the following options is the least accurate implication of that configuration? (Choose One) In a PRPC application the ViewPortfolioInformation section has three accordion layouts: Stock Details, Stock graphs and Trade/Payment history. What is the preferred design you will do to make the screen display latest details when they are accessed? (Choose One) Which of the following statements is most accurate related to delegating rules to business users using the PRPC MyRules functionality? (Choose One) Which of the following alerts can be configured to interrupt the related behavior? (Choose One) Which of the following examples best demonstrate proper use of Declare Page rules? (Choose Two) In a Credit card dispute application, PRPC connects to an external service to receive the transactions made by the account holder. When the CSR (Customer Service Representative) is working on the dispute they should see only the last ten transactions made by the account holder. If the transaction that the account holder wants to dispute does not appear in the list then the CSR should perform a search by entering the date of transaction or the transaction amount or the merchant name. The transaction list should display the 10 transactions that satisfies the criteria. In any circumstance the CSR should not see more than 10 transactions in the screen and cannot paginate through results. The external service returns transactions ordered by date of transaction with the recent ones appearing first. Given the above requirements, which of these approaches is most appropriate and would satisfy both these requirements? (Choose One) As a best practice, it is recommended that generated integration data models are mapped to the application data model and not used directly by business rules. Which of the following is the best rationale for this best practice? (Choose One) Which of the following statements about Case Specialization are most accurate? (Choose Two) Which of the following steps are required to implement Policy Override capability? (Choose Two) You have been asked to design the user interface forms to follow the enterprise branding standard on all user forms generated in PRPC. You have been given the CSS files that can be used as a style guide to format the HTML elements. Which of the following statements is FALSE? (Choose One) A customer requires that the Workbasket used for a "Review" assignment depends on the Organizational Unit. OrgUnitA should use the OrgUnitABasket, and OrgUnitB should use OrgUnitBBasket. Which of the following is the best approach for this requirement? (Choose One)