MB2-184 - Microsoft CRM 1.2 Installation and Configuration
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Which of the following software components must be installed prior to installing Microsoft CRM Server?
Microsoft Active Directory
Microsoft SQL Server 2000
Microsoft Message Queuing on the CRM server
Microsoft CRM user accounts can be created in Microsoft CRM through which of the following?
The User Manager tool
The Microsoft CRM application itself
Before installing Microsoft CRM Server, which of the following services need to be running?
SQL Server Agent
Windows Indexing Service
What does the platform layer use to protect itself from changes to the underlying database?
Microsoft CRM uses which of the following technologies to display its web forms via the browser application?
Which technology does Microsoft CRM Version 1.2 use for both data storage and data access?
SQL Server 2000
When creating a user in Microsoft CRM which of the following are required fields?
User's first name
Which layer of the Microsoft CRM architecture performs all security checks?
The Microsoft CRM Metabase holds the definition of the underlying Microsoft CRM database. This definition includes which of the following?
You can configure Auto Numbering, Fiscal Year Settings, and System Settings within the System Customization screen. Which of the following can be changed within System Settings?
After Microsoft CRM was installed, the Sales Manager tried to set up quotas for her sales representatives. However, she cannot see the Quotas option in Business Unit Settings. As the System Administrator, what can you do to allow the Sales Manager to set up quotas?
Set the Fiscal Period in System Settings.
Which user account must be used when installing the Microsoft CRM Data Migration Framework?
The same account used to install Microsoft CRM
When an online Outlook Client goes offline, what process does Microsoft CRM use to create the offline data set for the client?
Once the Root Business Unit has been created, which of the following statements are TRUE?
The Root Business Unit cannot be renamed.
The Root Business Unit cannot be deactivated.
In order for the CRM Server setup program to register the Microsoft CRM Server license, you must correctly enter which of the following during the installation process?
The Organization Name
Microsoft CRM Server License Key
Which layer of the Microsoft CRM architecture is responsible for performing the majority of the business logic?
The user account that is used to install the Microsoft CRM Data Migration Framework must have what kind of Microsoft CRM License?
A license that includes each of the objects being migrated
While entering your organization's business units in Microsoft CRM, you accidentally misspell the name of a business unit. What should you do to correct the situation?
You should deactivate the business unit in Microsoft CRM and then add a business unit with the correct name
Which of the following statements are TRUE regarding disabled user accounts?
The user's assigned data is saved in the database.
The user is unable to log into Microsoft CRM.
The disabled account can be enabled again at any time
Which of the following is not one of the planning spreadsheets included with the Microsoft CRM Data Migration Framework?
As with the SQL Server and Domain Controller, the Microsoft CRM server should be configured to use which of the following?
A static IP address
What checks are performed at the platform layer to associate the Microsoft CRM security model with the Active Directory security model whenever a user performs an action in Microsoft CRM?
Access Level check
Communication between the application layer and the platform layer is accomplished using which technology?
Which of the following is NOT one of the tasks of the CDF Migration Tool?
Update existing Microsoft CRM objects with new data.
Which of the following criteria must be met when entering the Organization Name during the Microsoft CRM Server installation process?
Enter the name exactly as it appears on the license registration.
Which of the following tools are available in the Customization Transport Manager?
What is the most important phase in a Data Migration project?
Which software component must be installed on the same machine as your Exchange 2000 server(s) in order to enable the e-mail functionality of Microsoft CRM?
How many Business Units can a user report to?
In order to implement Knowledge Base searching, which of the following SQL Server 2000 components must be configured and running?
SQL Full-Text Search
What is the benefit of using Active Directory security authentication?
Single sign on
Which of the following are TRUE statements regarding Microsoft CRM users with User level access for all privileges associated with the Account record type?
They can edit any Account records that are assigned to them.
They can view any Account records that are shared to the team which they belong to.
Which technology does the Microsoft CRM browser client use to serve the user interface to Internet Explorer?
What mechanism is used to synchronize the primary keys of the Entity Base tables, Entity Extension tables and the Entity Information tables?
Triggers on the Entity base tables.
What data migration approaches are supported by Microsoft CRM?
Third party data migration tools which use the Microsoft CRM Platform.
Microsoft CRM Data Migration Framework.
Crystal Cache Server stores information in the registry about which of the following?
Location of the cache file
Maximum size of the cache file
Your organization just hired Douglas as a Sales Representative. Which of the following are among the steps that must be performed in order to add Douglas as a user in Microsoft CRM?
Add a user account for Douglas in Active Directory
Add a user account for Douglas in Microsoft CRM
Assign one or more security roles to Douglas' Microsoft CRM user account
Which of the following characteristics applies to the root business unit in a Microsoft CRM installation?
The root business unit is automatically created by the Microsoft CRM Server setup program
What is the purpose of the Sales for Outlook Client's playback graph?
When an offline Outllook Client synchronizes with the CRM server, the playback graph drives the synchronization process by providing the server with each update operation that occurred when the client was offline
When assigning a manager to a user's account, which of the following rules controls who can be assigned as the user's manager?
The manager can belong to the user's business unit, or to one of the business units that parent the user's business unit, regardless of how high up in the organizational hierarchy that manager's business unit appears
Which of the following databases are automatically created in the SQL Server environment during installation of Microsoft CRM Server?
CRM Crystal database
CRM Distribution database
You are assigned a security role that provides Parent:Child Business Unit Account Read access. Which account records can you view?
The accounts owned by users that are assigned to your business unit
The accounts owned by users that are assigned to business units that are a child of your business unit
Which of the following predefined roles allows you to delete users in Microsoft CRM?
None of the predefined roles allow you to delete users
A Sales Manager is having problems printing Crystal Reports. She can view an entire report but can only print one page at a time. What step can be taken to fix the problem?
Install Crystal Smart Viewer for ActiveX on the Sales Manager's computer
Which component of the Microsoft CRM architecture abstracts the underlying data storage details, such as schema and data access, from the higher-level constructs of domain logic implementation and user interface?
XML Web Services are invoked over the Internet by means of industry-standard protocols including which of the following?
What business framework was Microsoft CRM developed upon that allows it to be integrated with virtually any system in the world?
Microsoft CRM is tightly integrated with which of the following technologies for the purpose of validating access level security upon each user request?
How can a system administrator start or stop Crystal APS services?
Using Services Console in Administrative Tools
Using Crystal Configuration Manager
In order to install Microsoft CRM Server, in which mode must Active Directory be installed in the CRM domain?