JK0-702 - CompTIA E2C A+ Practical Application Certification Exam (2009)
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Which of the following is the correct path a technician can follow to adjust the virtual memory?
Control Panel > System > Advanced > Performance Settings > Advanced > Change
A technician builds a new computer and loads the latest operating system on the machine. After the operating system is installed, the technician checks the device manager and ensures all hardware devices are working properly. After playing a sound file, no sound is produced. Which of the following will MOST likely ensure there is sound?
Check to see if there is a second sound driver and install it.
A technician is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause?
Which of the following would allow a technician to add IEEE 1394 to a system with the LEAST possible cost?
Install an IEEE 1394 expansion card in the PCI slot.
In which of the following scenarios would MAC filtering be MOST effective as a part of wireless security?
A small office where a defined number of specific wireless devices are used.
Computers on the network are frequently infected with viruses, malware, worms and Trojans. Which of the following should be updated automatically to prevent future problems?
Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
A user's machine has an application that is locking up and unresponsive. Which of the following could a technician do to close the application without having to shut down the machine?
Open Task Manager and end the application's process tree.
Which of the following IP addresses is used to test the functionality of a machine's NIC?
A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Remove all memory modules, power on the PC, listen and watch for the POST.
A laser printer is displaying an error message that the toner needs to be replaced. After replacing the toner, nothing prints. Which of the following will MOST likely resolve the issue?
Remove the seal strip from the toner
A technician is trying to utilize NTBACKUP on Windows XP to create a scheduled backup job. The scheduled backup job is supposed to run Monday evening at midnight. On Tuesday morning, the technician notices the backup job did not run, and the backup log is completely blank. Which of the following would BEST resolve this issue?
Reschedule the backup job with an account that has a non-blank password.
A technician is attempting to install a RAID 1 configuration. Which of the following is the MINIMUM amount of disks that can be used to create a RAID 1 array?
A technician is setting up a SOHO and has configured the wireless NIC on the laptop with WPA2. While configuring the WAP, WPA2 is not listed as an option. Which of the following should the technician do NEXT?
Install the latest WAP firmware
A computer is able to power on but it will not boot to BIOS. Which of the following is MOST likely the problem?
Each time a user tries to print a document; the user receives a 'out of memory' error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
A network multi-function copier has been installed on a workgroup. When a user scans a photo from their PC, nothing appears. All other users can scan photos without issues. Which of the following is the MOST likely cause?
The TWAIN driver is not set up on the PC.
Which of the following is the default system directory for Windows 2000?
Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturer's instructions.
When installing a 32-bit operating system, which of the following is the MAXIMUM amount of RAM that will be recognized by the system?
Which of the following is the location of the system fonts in Windows XP?
Which of the following command line utilities would a technician use to delete a folder?
Which of the following commands will correct file system errors?
A legacy PCI IDE controller card does not recognize a new IDE HDD. Which of the following maintenance techniques would BEST resolve this situation?
Update the IDE controller's firmware.
Which of the following locations would hold 32-bit application files in Windows XP 64-bit?
C:\Program Files (x86)\
Which of the following is the recommended longest distance for a CAT5 cable to be used?
100 meters (328 feet)
Which of the following tools fastens an RJ-45 adapter to the end of a CAT5 UTP cable?
A user reports that when accessing a website, several other windows within the browser appear. Which of the following BEST describes the symptom and corresponding fix?
Pop-ups; turn on the pop-up blocker
A laptop is going into standby mode unexpectedly. Which of the following hardware components is MOST likely causing the issue?
LCD cutoff switch
A user needs to be able to install new database software but does not currently have permission to do so. The database software needs to modify operating system files during installation. Which of the following user groups would give the BEST permissions to allow the user access to install the software?
A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?
Use an Ethernet card
A user reports that a newly installed external CD-RW is not working. A technician is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?
The USB hub was not externally powered.
When powering on a computer, a screen appears alerting that the date and time is not set. 162 Which of the following is MOST likely the result?
Bad CMOS battery
Which of the following BEST optimizes hard disk drive performance?
Which of the following tools is BEST used to verify transmission media continuity?
Which of the following commands would be used to initialize a service without rebooting?
A user reports slow performance when opening applications on a computer. Which of the following is the BEST location for a technician to forcefully end programs?
A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the following is MOST likely the cause?
The BIOS needs to be updated.
A user is reporting that they are getting pop-ups while they are not actively browsing the Internet. Which of the following would BEST resolve this issue?
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?
Power cycle the printer
All of the following broadband types can be used for VoIP EXCEPT:
A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
After visiting the Windows Update website, it states that 'the following updates were not installed'. Which of the following would allow the technician to troubleshoot the problem?
Manually download and attempt to install each update that failed.
Which of the following commands would a technician use to determine the DNS servers that a workstation is currently using?
A SOHO router is being used for connectivity to the Internet. Which of the following is the MAXIMUM distance that a computer can be from the router, assuming CAT5 cabling is in use?
100 meters (328 feet)
Which of the following use regular analog telephone lines to connect to the Internet? (Select TWO).
Which of the following would be the BEST way to restrict access to the WAP from certain clients?
Enable MAC filtering
Which of the following actions should a technician take when installing a maintenance kit to avoid further alert messages?
Reset the page count
A user states that their web browser was recently updated and continuously crashes. Which of the following could the technician use to gather more information about the issue?
Which of the following file attributes is used to show that a file has changed since the last time it was backed up?