HP2-E56 - Selling HP SMB Solutions - Exam
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Why should a customer consider buying HP IP phones for their HP Lync deployment?
They are Lync-optimzed for seamless plug-and-play ability.
What is a good way to introduce HP Lync Solutions into a conversation with a customer?
By asking about additional features the customer would like to see included in their PBX
How does the trend known as "Bring Your Own Device" (BYOD) affect the workplace?
by completely eliminating the need for physical desktops and laptops, driving the adoption of VDI and client virtualization in the workplace
What cost-effective solution component enables branch office workers to continue collaborating with each other and making external calls even when the corporate network is unavailable?
Survivable Branch Communication Module powered by Lync
What are the best sources for finding information on HP client virtualization SMB solutions and reference architectures?
www.hp.com/go/cv, HP SMB Solutions Blog. HP CoffeeCoaching Channel
How should you approach a new customer who is not tech-savvy and is concerned that changes in their IT environment will negatively impact their business productivity?
Describe how the end-to-end business-grade solutions in Just Right IT makes technologies that promote their core business initiatives easy to own and manage.
What is an effective use of customer qualification questions?
To understand the customer's situation and make appropriate recommendations
What is the primary purpose of the Partner Sales Advantage (PSA) tool?
to explore customers' business environments and top pain points
How do customers benefit from client virtualization?
Client virtualization allows business users a variety of devices to get their work done from anywhere at any time.
Which components are included in a typical HP client virtualization SMB solution?
HP VDI reference architecture, a server blade. HP Thin Clients, and client visualization software provided by a strategic partner.
Where is the best place to find comparative information about networking products for mid-sized businesses?
The HP Midsize Business Center
According to the Just Right IT framework, how many employees does a small business have?
1 to 99
What is a key feature of HP Virtual Desktop Infrastructure (VDI) solutions?
All hardware and client virtualization software solution components are built by HP for easy integration, deployment, manageability, and supportability
How do HP VDI solutions support customers with “Bring Your Own Device” (BYOD) initiatives?
Employee-owned devices are implicitly allowed to connect to the data center through a virtual desktop, providing employees maximum freedom and flexibility in their work environment.
When should a customer perform an in-depth network assessment?
after making a big change, such as putting voice and data traffic on the same network
You think your customer may not be aware of the impact of adding voice to a data network. To ensure the best possible outcome, how should you approach them?
Lead with the introduction of HP FlexNetwork. Describe how it scales on three dimensions. Follow-up with a suggestion that they perform a network assessment.
According to Just Right IT, what are the initiatives that small businesses care most about?
Manage, connect, grow
What is a key characteristic of HP FlexNetwork?
It implements standards-based architecture that can be deployed alongside an existing environment.
Which condition is most important for a successful client virtualization deployment?
The customers employees use company-issued desktops or laptops
What is a unique feature of HP client virtualization (CV) reference architectures that applies only to Citrix VDI-in- a-Box?
The personal vDisk feature permits users to install applications without impacting the master image, providing increased user flexibility and IT efficiency.
Your customer's healthcare services business is in a growth stage. Employee headcount has increased from nine to twenty in the past nine months. Which server should you recommend?
HP ProLiant ML350e Gen8 1P Performance Model
Your customer has started a new business and has six employees who will need to easily stay connected. Which server and switch should you recommend?
HP ProLiant MicroServer 1P and HP 1810-24G v2 Switch
Your customer is launching a small business that is an independently managed subsidiary of a large enterprise. Initially, there will be more than 50 workers who will need to stay connected. Which networking solution should you recommend?
HP 1910 Switch Series
What are the growth stages that small businesses typically experience?
Identifying an opportunity, establishing a business, building the infrastructure, growing the customer base
How does your customer benefit from deploying an HP FlexNetwork solution?
a good user experience from a two-tiered network design
Which statement best describes HP VDI endpoint devices?
HP recommends HP SmartZero and HP Flexible Thin Clients that come pre-installed with client virtualization.
Which HP networking switch integrates the module co-developed by HP and Microsoft that enables branch office workers to continue using Lync to stay connected to each other and make external phone calls even when the network is unavailable?
5400 zl Series
How does Unified Communications and Collaboration affect the workplace?
It supports flexible work styles, enabling employees to work and access information from anywhere, any time, on any device.
Your workforce relies heavily on the corporate phone system to connect to clients and to each other. How can you help ensure the priority of the voice network for adequate communication?
Add a managed switch and segregate the IP phones and data traffic
In addition to training, what other tools are provided to help you sell HP Lync Solutions into the midmarket segment?
HP Lync Solutions website. HP/Microsoft Frontline Partnership, SMB Solutions Blog
Who are HP's strategic client virtualization software partners?
VMware, Citrix, and Microsoft
What is the HP Just Right IT framework?
fixed bundle of HP products and services that are sized and priced for small businesses
Your customer's business has stringent requirements for very long-term data retention. Which HP storage product should you recommend?
StoreOnce disk-based backup
According to HP. how many employees comprise a mid-size business?
600 to 999
What impact does client visualization have on data security and business protection?
Security is improved because virtual desktops have more stringent requirements than traditional devices.
What is the significance of the HP FlexNetwork architecture?
The design enables businesses to more easily align business initiatives and network requirements.
What top concern might a customer in the healthcare industry have with client virtualization?
Security - client virtualization is risky because it exposes the business environment and its assets to malicious intrusion
How do you use a customer's growth stage to facilitate a conversation with potential customers?
Growth stage helps identify solutions to be considered when recommending products and services.
What is the best response to a customer who needs to reduce expenses, but is concerned that switching from their aging PBX system to Lync with voice capabilities will not meet their needs?
Reduce expenses with an HP Lync UC solution by leveraging Microsoft's existing platform and familiar interface, enabling users to quickly adopt the tools
What is a typical customer objection to HP service support?
My staff is knowledgeable and can handle most issues.
Which HP client virtualization SMB reference architecture includes HP StoreVirtual VSA to expand shared storage?
HP client virtualization SMB reference architecture for VMware View
Your customers consulting business is experiencing a decline in growth. The customer needs to reduce operating expenses. With a seat size of 45 employees, how can virtualization help the customer operate more efficiently?
Provide ability to split up workloads for higher efficiencies and better application support.
Which statement best describes HP VDI reference architectures for midmarket businesses?
They provide end-to-end solutions that are fully-tested, customizable, do-it-yourself blueprints for midmarket businesses.
Your customer is experiencing slow response time for applications, and has diagnosed the problem as poor switch management. Why would a managed switch be a good solution?
Managed switches monitor network performance for bottlenecks.
How does the Just Right IT framework simplify the sales process?
It removes the guesswork from selecting the right mix of HP solutions for your customer's growing business.
In addition to customer size and workload requirements, what key factor must be considered when recommending technology products and services to a small business customer?
What is one key benefit provided by the HP Lync Solution?
It provides users with a consistent experience by leveraging the customer's existing Microsoft platform to add Lync.
How does increasing the number of VDI servers affect system performance?
The performance scales consistently from a single ProLiant DL380p to a grid of DL380p servers.
Your customer is making their first technology purchase for their new business. What typical tasks will they perform with their equipment?
basic file, print, and backup activities
Why are HP VDI reference architectures for mid-sized businesses tested, sized, and optimized for a specific number of users?
to enable rapid Windows-based deployments with predictable, repeatable costs and performance