HP2-B120 - Selling HP EMEA cMPS
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Which device and supplies pacing is included within the cMPS pricing tool?
List price aligned to the region you selected when you downloaded the tool
What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?
Use only original HP supplies
What are HP Care Pack services?
HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
Which statement is true regarding a "level pay" pricing model?
The customer pays a variable amount per month based on the pages printed
Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)
Licenses for Microsoft Access to run the channel-led pricing tool
A supplies delivery capability
When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HP Financial Services?
It is appropriate only when HP Superdome servers are included in the contract
What is important fact to remember about the MPS market?
MPS market is growing, and the transactional market is declining
What is an HP Care Pack?
A range of break-fix services for HP commercial printers and multifunctional-based products
The HP Channel Managed Print Services program focuses on contracts that include which HP products?
HP LaserJet and multifunction products
Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
Smaller uniform particle size
Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?
The HP partner must use the pricing tool for contract calculation.
Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)
Because HP supplies are specially formulated to work correctly with the printing system
Because they design HP printers to function only with HP supplies
In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?
Improving the workflow
Which discount process is used for HP supplies within the cMPS program?
OPG where available
What happens to a partner that leaves the cMPS Partner program?
They will become HP partner Managed Print Service Partner (HPpMPS)
What are the partner benefits of being in the cMPS program? (Select two.)
End-to-end customer engagement
Ability to download printer drivers
Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?
Yes resellers get 8% on the total contract value paid by HP once a year.
What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?
A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)
copy of the pricing tool, including the detailed calculation S contract start date and end date
serial numbers of devices
After learning about the customer's business and market, what is the next step in the MP imaging and printing sales process?
Bring up promotions, discounts, and service contracts
Which description correctly classifies the HP Access Control solution?
An integrated, policy-based component of the device firmware that provides user access to device features
Who manages the financing of a Channel Managed Print Services Contract?
What does the HP Embedded Web Server do?
Enables remote management of the imaging and printing device
Which statement is true regarding a "base plus click" pricing model?
It is recommended to track pages printed by device.
Who is responsible for the Help Desk support with acMPS contract?
What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)
The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
All existing contracts of the partner will be reassigned to HP directly.
Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?
All exceptions requite deal details and business justification to be sent to the local HP Account Manager
When should HP Care Pack Services be used within a cMPS contract?
Always, when supporting HP commercial MFP
Who can benefit from the HP Care Pack value proposition?
Which security feature is included with the HP Universal Print Driver?
Print job encryption
Which option best describes the payment options of a Channel Managed Print Services contract?
Always "level pay"
What is a key activity in the contract upload process?
All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database
What is big data?
Collections of information that are so large and complex, they are difficult to process and manage
Which property makes HP toner work correctly in an HP LaserJet printing device?
Melts at the correct temperature
Which three elements make up the concept of the cMPS pricing tool?
Specific contract parameters. HP discounts, and HP hardware and accessories
Which two major types of HP imaging and printing solutions are available to customers? (Select two.)
HP solutions integrated in the device
Direct mail accessories that auto install
What is a benefit of the Supplies Contract Reseller Program (SCRP)?
HP supports pricing for the cMPS contracts for supplies and distributors
What is a HP Contractual Cartridge?
HP original cartridge with twice the page yield
Which statement is true about HPs right to audit?
HP will audit all customers with HP Channel Managed Print Services contracts once a year.
Under which conditions does HP Support Channel Managed Print Services install base deals?
An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
Which HP solution can identify applicable settings on a device and then automatically configure the settings to conform to a policy on a regular basis?
What is part of the HP imaging and printing hardware value proposition?
Smallest product footprint form factor
What is consultative selling?
A long-term relationship as a business advisor
What is a benefit for HP partners in the Channel Managed Print Services program?
Leveraging the quality and recognition of the HP brand
Within the cMPS program, which items are supported by the program discounts? (Select two.)
Selected HP printers and MFP
HP print servers and appliances for remote monitoring
Which statement is true about a "cost per page" click pricing model?
HP recommends not agreeing to a minimum number of pages per month
The HP channel strategy to win in the contractual printing market is based on which programs?
Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
Which statement is true about a "base plus click" pricing model?
The fixed costs in the contract are included in the base, and the variable costs are included in the click