Go back to EX0-117 - ITIL Foundation (syllabus 2011)

Question :-

Which of the following areas would technology help to support during the service lifecycle? 1. Data mining and workflow 2. Measurement and reporting 3. Release and deployment 4. Process design
2, 3 and 4 only
1, 3 and 4 only
1, 2 and 3 only
All of the above

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