EX0-112 - Business Information Management Foundation
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What is not an activity of the Change management process?
requesting an impact analysis from an IT service provider
What is a result of the process cluster Functionality management?
a changed information provisioning, ready for implementation
What is a result of the process Specify information requirement?
a list of functional and non-functional demands
According to the customer database of a wholesaler, a customer is entitled to 15% discount on the invoice total. After negotiation, the customer gets a discount of 20%. Who is responsible for modifying the discount percentage for this customer in the customer database?
the end user organization
Which process deals with defining interfaces in the area of information provisioning between various organizations?
Strategic information partner management
Where are user manuals modified?
in the process Design non-automated information systems
What is a result of the process Transition?
Which process produces the transition plan with a roadmap for the transition?
Which process determines a framework within which assignments can be given to IT providers?
What is not an activity of the process Prepare transition?
execution of automated data conversions
What is an example of a change in terms of business information management?
adding a new data-item to a form as a result of a reorganization
Which process is responsible for writing a quality plan for the information provisioning?
Which question will be raised during the making of a business case within business information management?
Are there enough business benefits from a change to the information provisioning?
Which Management process is responsible for monitoring how many hours have been worked?
Planning and resource management
What is covered by the implementation plan?
everything that should happen during preparation of the transition
One of BiSL's key messages identifies the primary focus of the Management processes. What is the primary focus of the Management processes?
the internal organization, the business and the business processes
Which activity belongs to the process Specify information requirements?
defining the impact of the suggested IT solution on the end user organization
Which activity does not belong to business information management?
creating an application architecture
Who takes the final decision as to when a functional change to a mainframe application is to be released for use?
business information management
Which process provides the IT providers with assignments for solving problems that have been registered at the helpdesk of business information management?
Planning and resource management
What is not an activity of Contract management?
changing the time of delivery of a change
A marketing campaign has been planned by the sales and marketing department of the end user organization. Sales and marketing expects that the number of customers in the customer database will increase by 35%. Which process should act on this information?
Operational supplier management
What is an objective of the process Change management?
making the correct decisions on the implementation of changes to the information provisioning
Which activity belongs to the process End user support?
dealing with calls about errors in the functionality
What is a result of the process Demand management?
Which activity is part of the Planning and resource management process?
allocating capacity for changes in the information provisioning
What kind of commitment describes the situation where an IT provider takes on the responsibility to realize a complete solution for the customer?
obligation to undertake efforts
What is a central question for the I-organization strategy cluster?
How are realization and the control of the information provisioning organized?
Which activity belongs to Business data management?
modifying the database structure
Which monitoring activity belongs to Business data management?
monitoring of the integrity of customer data
Which activity does not belong to Business data management?
informing end users about changes in data
What is a key message of the cluster Use management?
The end users of the information provisioning must be supported.
Which activity belongs to business information management?
defining the information policy
What is an important role for business information management in an organization?
ensuring the continuity of the information provisioning
At the last moment, just before the deployment of a new release, it is reported that one of the changes in the release isn't going to be ready in time. In which process is decided whether the change is going to be included in or excluded from this release?
Planning and resource management
How does BiSL position business information management?
as part of the user organization
Releases of large changes are often executed in a separate project with a separate project team. Are BiSL's Management processes also responsible for the management of these projects?
A PC is replaced because it isn't quick enough to run the renewed applications well. Which IT management domain is responsible for replacing a PC?
technical infrastructure management
Which responsibility belongs to the process Demand management?
identification of information requirements within the business process
To which process cluster does the process Information lifecycle management belong?
Information strategy cluster
Which process is part of a process cluster that focuses on the design of the information provisioning?
Establish business process developments
Which process determines which information provisioning is required, including the priorities?
Which process is a connecting process at the operational level?
Which activity is within the scope of the management processes?
monitoring how the information system is functioning
What is a key message of BiSL?
The importance of having good business information management increases in proportion to the importance of the information provisioning for the organization.
Which process produces an end user training for a new release of an application?
What is not a subject of the process Transition?
The process cluster Use management signals disruptions to the information provisioning, which are experienced in the business process. Which process cluster will be the first to act on these signals?
Connecting processes (operational)
In which process is an implementation plan made?
What is not a subject of the process Specify information requirements?
the priority with respect to other modifications