A2010-651 - Assessment: Fundamentals of Applying Maximo Asset Management Solutions V3

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Example Questions

Where can a system administrator find the applications to set up organizations and sites? In IBM SmartCloud Control Desk the offerings support several approvals for fulfillment. Which record types can be used for fulfillment of the request after approval? When installing an enterprise solution, which edition of IBM SmartCloud Control Desk can be installed? What is the benefit of using the Business Intelligence Reporting Tool (BIRT) with IBM Maximo Asset Management (Maximo), compared to other reporting options? What does the Deployer's Workbench do? Which application is used to customize rather than configure? A manager needs to set up a new employee. Using the Self Service Center, what action can the manager take for this type of fulfillment request? Which statement best describes the Service Request Management functionality in IBM SmartCloud Control Desk V7.5? What is the difference between an Actual Configuration Item and a Configuration Item (CI)? What is one of the primary roles of a maintenance engineer? The Assets application is configured so that under certain conditions, for example if the Asset status is Decommissioned, the Spare Parts tab will not be visible. What is needed to complete the task of hiding the Spare Parts tab? Which two key capabilities are essential for executing an effective gap-fit analysis? (Choose two.) Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5? Which IBM SmartCloud Control Desk applications best align to the Information Technology Infrastructure Libraryv3 Service Design process? How can a user view the topology of a configuration item (CI) affected by an incident? What is a benefit of using the Business Intelligence Reporting Tool (BIRT) compared to other reporting options? A client maintains trains for the government and is required to record each axle configuration including the wheel positions and their respective measurements. Which industry solution meets these requirements? Lee creates a Service Request (SR) for Ann through the Self Service Center but Ann cannot see the SR. What is the likely cause for this? IBM SmartCloud Control Desk V7.5 is an IT Infrastructure Library compliant solution that includes which features? What is an optional IBM SmartCloud Control Desk V7.5 component? A service desk agent receives a service request in their work queue. By default, how is it made visually clear this request was created from a standard offering? How does IBM Maximo Asset Management address the Sarbanes-Oxley question: ¡°Do you have an accurate inventory of all your physical assets? Which two activities are included in the scope of IT Asset management? (Choose two.) What is one way to determine which software is installed? A self service user can perform which two tasks in the Self Service Center application? (Choose two.) Why is a problem record created? In which two applications can inventory issue costs be configured? (Choose two.) What is a responsibility of the Service Catalog Designer? Requests from the Service Catalog are often processed by which related process? What do real-time dashboards support? Which reporting option enables database updates from a report within IBM Maximo Asset Management? A user added new loggers in the Logging application on a clustered test server and selected Apply Settings. The user confirmed that the relevant messages were written into the log file. During the maintenance window, the same server was restarted. The user cannot find the new loggers he added previously when he logged back in the next day. What could be the reason? Which statement is true regarding configurations in the Security Group application? Which feature may be associated with a service level agreement to track metrics and critical performance variables over time? After an organization is created using the Quick Configuration application, what additional data must be created in the Organizations application? Which IBM SmartCloud Control Desk V7.5 offering is appropriate for a customer needing only a Service Desk and simple change management? Which component is optional in an IBM SmartCloud Control Desk V7.5 installation? Which property name is used to discover or debug long running statements? Using IBM SmartCloud Control Desk what would be the logical application for an end user to create a record for a user issue? Which task needs to be performed before Application Import/Export can be enabled? What is a valid (default-provided) option for security configuration schemes? Standardization of data collection practices facilitates the exchange of information between parties, e.g. plants, owners, manufacturers and contractors. ISO 14224:2006 establishes requirements that any in- house or commercially available reliability and maintenance (PM) data system is required to meet when designed for PM data exchange. Which industry solution has the benefit that addresses the specific requirements of ISO 14224:2006? Which values can be included in the calculation of the next PM due date? An end user is presented with fields to gather specific or additional data when creating a service request from the Self Service Center. Where are these fields presented to the service desk agent when working the ticket? Which two statements are true about the Application Designer? (Choose two.) What is the purpose of the EventTracker filter? What is the purpose of domains within IBM SmartCloud Control Desk? Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.) Where are the IBM SmartCloud Control Desk log files located? Which ticket type must be used to investigate the underlying cause of a set of issues?