650-368 - Advanced Collaboration Architecture Field Engineer Exam
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Cisco Collaboration Architecture differentiates from other solutions in terms of a unified workspace that creates a unique user experience. What is the main need of end users that needs to be addressed?
to allow collaboration any time, on any device, and with any content
Which of the following statements best describes the concept of the value chain?
It helps to explain how a company operates and which activities create value.
Which two statements indicate that the customer needs an infrastructure that can efficiently accommodate organizational changes? (Choose two.)
Future success of our company depends on operational agility.
Collaboration applications must be flexible to quickly adapt to changes in user demand.
At which stage of mapping business requirements with Cisco Collaboration Architecture will you start to prepare the high-level design?
after the collaboration maps are mapped with the Cisco Collaboration Architecture solutions
Which two of the following collaboration strategies address today's business challenges? (Choose two.)
improve routine task automation with dedicated tools and systems
effectively manage and support the blurring border between work and personal worlds
The customer satisfaction index is an important business Key Performance Indicator. Which building block of the business model references that KPI?
What is the main reason for mapping business requirements with the Cisco Collaboration Architecture?
to ensure Cisco Collaboration Architecture will produce expected business impact
Which two of the following are typically part of a Cisco Collaboration Architecture services proposal? (Choose two.)
network security readiness assessment
medianet readiness assessment services
Many tasks in an organizations processes require collaboration. Which two of the following will you need to uncover from the customer to evaluate the relevance and to properly position Cisco Collaboration Architecture? (Choose two.)
type of information to be shared between involved parties
resources that are required to perform these tasks
Security plays an essential role in the Cisco Collaboration Architecture. In which layers of the Cisco Collaboration Architecture is security implemented?
Advanced Cisco security solutions are implemented in all layers of the Cisco Collaboration Architecture model.
Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry. Which of the following is the main driver of that branch of industry?
achieve stronger competitive position in the marketplace
Which two of the following are reasons why it is important to clearly understand a customer's business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two.)
It helps to show how to improve ROI and TCO, and align them with Cisco Collaboration Architecture.
It presents how collaboration can increase efficiency and value creation.
How can the Cisco collaboration services layer of Cisco Collaboration Architecture help managers to measure KPIs?
The Cisco collaboration services layer delivers additional performance information to demonstrate increased business performance.
Which of the following is a reason why it is important to identify and collect business KPIs when designing the Cisco Collaboration Architecture?
to be able to translate features and functionalities of Cisco Collaboration Architecture into benefits for measured KPIs
Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture?
Map collaboration maps (diagrams) with Cisco Collaboration Architecture.
Which of the following is a main business requirement in the financial services industry?
Services are creating additional revenue. In which way can Cisco partners benefit from offering a wide range of collaboration-related services?
Offer Cisco and partner-provided services that support customers and improve their market differentiation, thus increasing their revenues.
Customers question the investment in Cisco Collaboration Architecture and need justification. In which way should you respond?
Take the total cost of ownership and the changes in operating expenses into account.
In which two ways can Cisco Collaboration Architecture help improve customer satisfaction as one of the key business drivers of an organization? (Choose two.)
Cisco Unified Contact Center Express helps create a completely new service experience for customers.
Cisco WebEx and Cisco TelePresence help create new dimensions of collaboration processes with customers.
Vertical-oriented support tools are important when positioning Cisco Collaboration Architecture into a specific industry. Where can you find resources that help you address verticals?
Cisco Partner Central, under Sell & Market Cisco
Which two of the following partner collaboration services map collaboration technologies to customer business processes? (Choose two.)
third-party application collaboration architecture integration services
application readiness assessment services
How does the Cisco Unified Client Services Framework deliver value to the customer?
It offers standardized interfaces to other vendors, such as Siemens or Microsoft.
Which two tools and resources can most efficiently help you to shorten the time to prepare the BOM? (Choose two.)
Cisco Collaboration Architecture Validated Designs
Cisco Smart Business Architecture
Which statement best describes medianet?
Medianet is an intelligent network that is optimized for rich media.
Which of the following solutions is most often presented in the healthcare vertical?
Cisco Expert on Demand
Which of the following is the main reason to start a customer opportunity design with an assessment approach?
to gain the trust of the customer
Which two statements describe how Cisco Validated Designs help to build BOM faster? (Choose two.)
Proven, tested designs ensure BOM will not change frequently.
Cross-architectural aspects assist with proper design.
Which of the following lists the identified customer assessments?
business, strategic, and technology-based assessments
Where will an architect find the largest source of case studies, white papers, demonstrations, and vertical-oriented information around Cisco Collaboration Architecture?
Collaboration Business Case
Once you define the customers value chain, you will be able to identify departments managing core processes where the Cisco Collaboration Architecture will bring highest business value. Which two of the following departments typically manage core processes? (Choose two.)
Logistics and Operations
Sales and Marketing
Which statement best describes how Cisco Collaboration Architecture can help to improve business performance in the value network?
Correctly designed Cisco Collaboration Architecture deployment in an organization improves effective collaboration with supply chain and channels.
Which statement best describes Cisco Smart Business Architecture?
Cisco Smart Business Architecture is a solution-level series of step-by-step solution and architecture guides to help quickly and efficiently implement mainstream architectures.
Retail businesses must move quickly in order to innovate, respond to changing market conditions, enhance customer service, and increase sales. Which of the following addresses this requirement?
Cisco Lean Retail
Which two Cisco collaboration functions are significantly improved by introducing Jabber technology? (Choose two.)
Information about existing customer communications and collaboration solutions is an important element to define the proper value of the proposed Cisco Collaboration Architecture. Which two pieces of information about the existing infrastructure will you need to uncover? (Choose two.)
existing video or conferencing solution or both
type of information that is exchanged between suppliers and customer
Understanding the customer business model is important for preparing a value proposition of Cisco Collaboration Architecture. Which two business model building blocks are intended to create business value? (Choose two.)
Healthcare is a vertical that has many differences in various regions. Which of the following statements can be considered as valid throughout the world?
There is a worldwide standardization body.
In terms of collaboration, which elements of the typical workday does a properly implemented collaboration architecture affect?
processes, culture, and technology
Which two of the following are benefits of introducing partner services to the customer? (Choose two.)
increasing customer intimacy
increasing partner revenues
In which of the following verticals is the Cisco VXI solution most successful?
public and manufacturing
Which two of the following selling propositions establish the market differentiator of a Cisco partner business? (Choose two.)
Which of the following statements describes the second phase, the Network Discovery phase, of the Cisco Transformative Networking engagement process?
Identify how the network can deliver the greatest business relevance to create business-aligned network architecture.
In which way does the Cisco Collaboration Architecture influence the creation of a value network?
The network architecture that is established between organizations impacts the quality and performance of sharing services and goods in the value network.
What are two reasons for virtualizing Cisco Unified Communications applications? (Choose two.)
reduce carbon footprint
reduce cabling, rack space, and switch port costs
Which of the following statements best describes the capability to enable any-to-any collaboration as one of the key Cisco collaboration differentiators?
Enable people to collaborate securely using any suitable endpoint device to exchange information.