Go back to 650-367 - PSACAS Advanced Collaboration Architecture Sales Specialist Exam

Question :-

Your customer wants to offer Cisco Smart Care. Why is it important to have sophisticated management tools, such as Cisco Monitor Manager or Cisco Monitor Director, to offer this service?
These management tools are suited to manage various service contracts from different customers.
With sophisticated management tools, you can open cases at Cisco TAC.
These management tools enable views into potential problems before they impact a customer ¯ s business.
Cisco Smart Care is a responsive service.

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