650-304 - PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam
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What are two of the three types of advanced services that Cisco offers? (Choose two)
What is the main function of the organization administrator?
Monitor service usage
Make changes to the Cisco WebEx interface
What should you do when users are unable to log in?
Advise them to restart their computer
Which two are post meeting action items that you should consider? (Choose two)
Identify host-enablement requirements
Document potentialroadblocksor objectives
In addition to the core meeting features of the Cisco WebEx Event Center, what are two other features of this solution? (Choose two)
A customer with Cisco IP phones and softphones is uncertain about moving to Cisco WebEx web collaboration. Which benefit should you stress?
Interoperability with existing third-party audio
Which of these statements is true about a direct-to-indirect transfer?
It moves from a Cisco WebEx solution to a different Cisco WebEx solution
How can an organization administrator add, modify, or remove domain names?
Contact a Cisco WebEx representative
Which option is a characteristic of the Cisco flexible deployment model?
On-premises, cloud and/or hybrid options
Which of these is a step of the planning phase in the implementation process?
Review the Cisco WebEx site of the customer
If the primary site of a WebEx customer is unavailable, which action occurs?
The service is moved to a remote backup site
What are two of the main functions of Cisco WebEx site administrators? (Choose two.)
Manage user accounts
Configure site settings
What should you do to encourage the adoption of Cisco WebEx collaboration services?
Tie Cisco WebEx services to specific users productivity goals
Which option is an example of an easy and quick-to-deploy cloud-based cost efficiency?
Removal of the operational burden of support and maintenance
Which business complexity example is best described as a consumerization trend?
Employees bringing in new devices and applications into work
Which page should you visit to gather specific information about a user system as well as helpful tutorials?
Cisco WebEx Knowledge Base
Which of these is a characteristic of the Plan 1 (enterprise) communication plan?
It leverages an executive sponsor to require end-user adoption
Which benefit does the Cisco Collaboration Cloud provide due to its core-edge design and service- oriented architecture?
Scalability and performance
Which two services does the Cisco collaboration portfolio offer to meet the needs of a changing workforce? (Choose two)
Enterprise social software
In which stage of the Cisco WebEx collaboration would PDI-advanced services help the customer assess its business and technical requirements? (select two)
Which approach must IT think about when enabling the new collaborative workspace in a post-PC era?
Provide the best possible experience as the user changes role, location, device, and style of interaction.
What are some best practices for identifying opportunities to cross-sell throughout the customer organization?
Become the go-to expert for primary stakeholders
Which two are characteristics of a successful implementation? (Choose two.)
Which option is one advantage of the on-premises deployment option?
Leverage the existing IP network
Which of these statements is true about site administration?
Site administrators provide technical support to all users
Which two items should you check for accuracy when reviewing the Cisco WebEx site of a customer? (Choose two.)
What is one of the most important follow-up issues to discuss with your customer?
What is one of the primary things that customers require when adopting Cisco WebEx solutions?
A solution that meets business, security and compliance requirements
Which step(s) should you take during the postsales process?
What is one of the first things you should do when troubleshooting Cisco WebEx issues?
Contact the site administrator
Which two options are examples of deployment options for hybrid solutions for Cisco Unified MeetingPlace? (Choose two.)
WebEx setup and scheduling
Who has the ability to delete or disable inactive Cisco WebEx Connect accounts?
Which step(s) should you take to establish rapport with clients?
Stay engaged by holding regular meetings
What are two different ways to maintain a strong and productive customer relationship? (Choose two)
Review usage reports with clients
Meet regularly depending on client needs
Which statement about the Cisco integrated collaboration architecture is true?
You can meet face-to-face with interactive, in-person events.
If a client is unable to start a meeting in Cisco WebEx Connect, what should be the last step when troubleshooting the user issue?
Start a meeting to see if the issue has been resolved
Which step of the enablement success cycle offers customers quick-start guides and tours to get them started?
Who should you work with if the client determines that additional Cisco professional services are required?
Channel account manager