650-180 - SMBEN - SMB Solutions for Engineers
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Basic phone support, fee-based add-on support, and VAR tech-to-tech assistance are components of which support option?
Cisco Small Business products support
What maximum data transmission rate can be expected for an 802.11b wireless signal?
What is a primary partner benefit of selling services?
The out-of-band management port on the ASA 5510 has what one attribute? Select exactly 1 answer(s) from the following:
It can route network traffic.
In the Main Office Hybrid topology with high availability, what statement is true of firewall failover?
Two ASAs provide failover over a dedicated connection.
Which two benefits does Cisco Unified CallConnector provide to customer communication? (Choose two.)
status of coworkers before placing a call
Screen Pops for incoming calls
In the Cisco Mobility Express product line, what attribute exists ONLY on the UC520 model? Select exactly 1 answer(s) from the following:
use of WPA2 security
Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?
CiscoSMARTnet for SBCS
What advantage does integrated messaging have over standard voice-mail systems?
forwards voice-mail messages to your email at .wav files.
The station shelf in a traditional telephony environment is replaced by what in an IP telephony deployment? Select exactly 1 answer(s) from the following:
a Layer 2 switch
Which dial plan scenario may require PSTN trunks for outbound calls? Select exactly 1 answer(s) from the following:
All the employees, the auto attendant or receptionist, and the voice-mail system have direct inward dial numbers using digital interfaces.
Which two are benefits of installing Cisco Monitor Director at an SMB site for the partner selling the solution? (Choose two.)
monthly recurring revenue model
automated monthly reporting on system performance
Which Cisco support service product is sold, supported, and delivered by partners?
Cisco Smart Care Service
How does an IPS function? Select exactly 1 answer(s) from the following:
IPS scans packets for malicious activity.
What statement is true of how a customer acquires Intrusion Prevention and Content Security services in a Cisco security solution?
A hardware module addition is required on the ASA 5510/5520.
Choose the two statements that apply to a typical SPA9000 Voice System setup in a SOHO or small business. (Choose two.) Select exactly 2 answer(s) from the following:
Analog phones can be connected via the available analog phone ports.
The expanded SPA9000 system provides support for up to twenty (20) IP phones.
Which two are requirements for a device to join a Cisco UC520 created community? (Choose two.) Select exactly 2 answer(s) from the following:
teleworker access routers must be preconfigured with a VPN
What port role assignment would you make for the Gigabit Ethernet port on the Cisco CE520 used in the Smart Business Communications System? Select exactly 1 answer(s) from the following:
What is a primary feature of the Cisco (Linksys) Small Business NSS platform that differentiates it from other NAS systems? Select exactly 1 answer(s) from the following:
the OS resides on the chassis
Which two benefits will a client see from adding a Wireless LAN Controller to their Smart Business Communications System? (Choose two.)
add additional access points
allow for guest access
What service does the Cisco Services Accelerate Program offer to registered Cisco Channel Partners? Select exactly 1 answer(s) from the following:
a training curriculum designed to increase services
On the Cisco Small Business RV0XX platforms, the dual Internet ports provide what two functions? (Choose two.)
load balancing over two connections to the Internet
a backup connection to the Internet
How are voice and data devices organized in the LAN for the Smart Business Communications System? Select exactly 1 answer(s) from the following:
by VLAN association
What one factor differentiates the Cisco ASA and Cisco ISR product families? Select exactly 1 answer(s) from the following:
Only the ISR provides an IOS-based firewall.
The customer's ability to perform installation tasks can help determine whether Cisco or Cisco Small Business products are the appropriate solution to recommend. What key skill is required to install Cisco products?
Configuration and management proficiency
In a new Cisco UC520 installation, when must IP routing be configured?
When the service provider assigns static IP information.
Which two CRM servers allow Cisco Unified Call Connector to be configured for connectivity? (Choose two.) Select exactly 2 answer(s) from the following:
According to the Cisco Smart Business Roadmap (SBR), what are two reasons to use a consultative selling approach in selling Cisco products and solutions to SMB customers? (Choose two.)
Selling strategies must address business and technology needs rather than explain product features, benefits, and technical attributes.
The business decision maker (BDM) may deny the technical decision maker (TDM) request for budget, basing a decision primarily on price and may not readily see the value of the Cisco brand.
Which program houses all the SMB partner training resources? Select exactly 1 answer(s) from the following:
Which configuration works well when the client prefers to use a traditional approach to a phone system?
SPA9000 Service Model with PSTN Service only plus SPA400
In a Main Office high-availability architectural model, two routers provide primary and failover paths to WAN and Internet links. What protocol does the model recommend to provide failover for WAN and Internet traffic if one of the routers fails?
In the Smart Business Communications System, which two services are provided to each teleworker, home office, or mobile worker location? (Choose two.) Select exactly 2 answer(s) from the following:
How is the LAN designed in the Smart Business Communications System? Select exactly 1 answer(s) from the following:
using the access layer
What two functions are associated with a distribution layer rather than with an access layer switch? Select exactly 2 answer(s) from the following:
apply QoS markings
process large amounts of traffic
Which statement correctly describes the keyswitch model of deployment for call processing?
All IP Phones are able to answer any incoming PSTN call on any line.
What is the primary purpose of SMB Smart Designs? Select exactly 1 answer(s) from the following:
provides validated commercial solutions
A voice gateway is able to convert signal from a TDM to IP voice environment. What is an example of a TDM protocol being converted to an IP voice protocol?
Q.931 to H.323