650-177 - SMBAM - SMB Solutions for Account Managers
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If has a problem with the hardware, which two options does the Cisco SMRTnet Contract Offer?( Choose two.)
Advanced Hardware Replacement
What is the name of the Cisco industry-leading small business unified communications solution?
Cisco Smart Business Communications System
Which two features are included under the Cisco SMB Support Assistant? ( Choose two.)
Next Business day hardware replacement
Open a service request with the SMB TAC 24 Hours a day, 7 days a week
Which Cisco Small Business router features a 4-port Fast Ethernet integrated switch but not wireless capabilities?
Which two options are benefits of the Cisco Software Support? (Choose two.)
Increase the performance of the current features
Extends the life of Cisco Devices with Software Updates
What are two of the implementation ratings found in the SBR Value Assessment? (Choose two.)
Which Cisco Small Business wireless product can be used to connect the network of a sales office to a warehouse in the building across the parking lot?
What are two benefits of the Cisco TAC? (Choose two.)
Having direct or indirect access to the Cisco TAC global organization
Having The ability to access a group of experts
Which two options are benefits of the Cisco Technical Assistance Center? (Choose two.)
Processes broad Expertise in Cisco technologies
Provides rapid fault isolation in a complex environment, leading to quick resolution
If needs to sign a contract that includes infrastructure design, deployment, support services and applications, what would be the best option?
Cisco Advanced Services
What is the primary purpose of IPS?
to scan packets for malicious activity
If a small business customer wants to install a Cisco network-attached storage solution that provides a 2-Gigabit Ethernet interface and allows up to 16 FTP users, which model would you suggest?
Which two management-software applications can you use to manage the Cisco Catalyst Express 500 Series Switches? (Choose two.)
Cisco Network Assistant
Cisco Device Manager
What is a consequence of installing a Cisco End-to-End Solution?
Solid investment protection
Which Cisco program supports the building and sustaining of a profitable small business practice by providing a breadth of products and services designed for your customer's needs?
What are two security features of the Cisco Secure Router 500 Series? (Choose two.)
Cisco Intrusion Prevention System
Cisco IOS Easy VPN
What are two characteristics a managed Cisco Small Business Switch when recommending it over an unmanaged switch? (Choose two.)
MightyResearch indicated that a significant percentage of SMBs are concerned about which factor in a UC solution?
cost savings to justify replacing existing legacy systems
Which two functions does Cisco Configuration Assistant provide? (Choose two.)
call routing configuration
What are two advantages that the Cisco SA 520 all-in-one UTM security device has over implementing a typical router in a small business network? (Choose two.)
Cisco Untrusion Prevention System
How many licenses for SSL remote access VPN are included with the standard purchase of a Cisco SA 520 all-in-one UTM security device?
wants to connect Cisco IP Phones and Cisco Aironet Access Points to the network. The customer also wants to use the PoE features included in the Cisco Catalyst Express 500 Series Switches. Which two models can provide this features? (Choose two.)
What are two benefits for the Cisco Partner, derived from the Cisco SBR Methodology? (Choose two.)
Proactive planning enhances customer satisfaction
Solution differentiation from the competition allows for premium margins
What are two benefits of clustered access points on a small business network using the Cisco 500 Series Access Point? (Choose two.)
secure guest access
single view to deploy and manage
What are two ways in which the use of a Cisco ASA 5505 protects a small business website? (Choose two.)
prevents suppliers from accessing network
prevents unauthorized access
What are two components of the discovery guide in the Cisco SBR sales approach? (Choose two.)
Calculate Business Need Priority And Evolution Phase
Pain Point and Implementation Assessment
How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty?
access to Cisco Small Business Support Community
Which two are elements of the operational-efficiency business challenge? (Choose two.)
improving business processes
offering enhanced customer service
Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?
CiscoSMARTnet for SBCS
What Wi-Fi 802.11 standards are supported on the Cisco SRP 500 Series?
What is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community?
telephone support during business hours
Which two are characteristics of the cost-containment business challenge? (Choose two.)
reducing upgrade charges
adopting new applications and services
Which two features are unique to SPA 525 phones compared to SPA 501, SPA 502, and SPA 508 phones? (Choose two.)
MP3 music player
For which of the following campus LAN Areas is the Cisco Catalyst 500 Series switch most suitable?
What resource would you recommend to a new Cisco partner for a variety of tools?
How many users does the Cisco Unity Express Solution Support When installed in the Cisco 2800 Family?
Cisco Small Business Switches are specifically engineered for the small business customer. What are two characteristics common to Cisco Small Business Switches? (Choose two.)
do-it-yourself installation and management
A distribution area provides an aggregation point for which components?
What two technologies do SMB customers most often want to implement in the future? (Choose two.)
What is the primary benefit of Single Number Reach?
Employees can receive calls at their desk and cell phone simultaneously.
SMB network decision makers commonly site which of the following as typical network requirements?
scalability, effectiveness, high availability, mobility
What is a primary partner benefit of selling services?
The Cisco Smart Business Communications System offers support of third-party applications. What is the primary purpose of the VeraSMART application?
interpret detail call records
Which of the following is a new product that is included in the Cisco SMB Support Assistant?
Cisco Unified CallManager Express
Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?
What is the name of the Cisco small business sales framework?
Smart Business Roadmap
When delivering the results of a Solutions Recommendation, which two of the following components should be included in the solutions presentation? (Choose two.)
the Value Assessment
the Discovery Guide
What solution would you recommend to a small business customer that requires high-bandwidth connectivity and strong security?
Which three characteristics are indicators that a potential SMB customer is in the SBR-defined growth phase? (Choose three.)
focusing on becoming more efficient
wanting greater connectivity for customers
requesting convergence of voice and data
Identity authentication, protocol encryption, secure guest access, voice over WLAN features, and a small device footprint are all highlights of what product in the wireless technology market?
wireless LAN controller