Go back to
646-096 - CRMAM - CRM Express for Account Managers
Select two key challenges facing small and medium businesses that Microsoft CRM can help to solve. Select two.
too many employees
difficult to cross-sell or up-sell due to lack of customer information to all sales people
customers repeating themselves each time they call
poor employee communiations
Want to practice for 646-096 - CRMAM - CRM Express for Account Managers ?