Go back to 642-165 - Unified Communications Contact Center Express Implementation(UCCX)

Question :-

Which two serviceability capabilities are provided by CiscoWorks IP Telephony Environment Monitor (ITEM)? (Choose two.)
User Tracking to track IP telephones
Diagnostic trace tools to analyze connectivity
Monitoring of Cisco voice elements
Problem alerts for operations personnel

Want to practice for 642-165 - Unified Communications Contact Center Express Implementation(UCCX) ? Click here.