Go back to 642-164 - UCCX - Unified Communications Contact Center Express Implementation

Question :-

Which agent will be selected when the Resource Selection Criteria is set to circular routing?
the next available agent, based on the last agent selected and the agent order in the Resources list
the agent who has been in the Available state for the longest amount of time
the next available agent with the highest priority, as determined by the agent order in the Resources list
the agent assigned to the selected Resource Group and is thus qualified to be selected

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