A customer has purchased Avaya AuraTM Contact Center with the correct licensing to provide Open Queue session license and to provide agent licenses for the required multimedia contact types For this customer, where is Open Queue enabled?
In the Contact Center Manager Sever (CCMS), Server Configuration, in the Main Menu Licensing tab
in the Contact Center License Manager, Configuration, in the Contact Center Licensing tab
in the CCMS, Multimedia Commissioning, Multimedia Licensing tab
in the Contact Center Manager Administration (CCMA), Configuration, Applications, in the LM Service Configuration Setup tab
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