Go back to 350-060 - CCIE SP Operations Written Exam

Question :-

You are working at a large service provider supporting the core MPLS network. You have determined that a line card in one of the core routers has failed. Which two steps should you take before requesting that a technician be dispatched to the location to replace the card? (Choose two.)
Reboot the router.
Reboot the line card.
Send syslog messages and SNMP traps of the failed line card to the vendor for analysis
Administratively shut down all interfaces on the failed line card.
Remove all configuration for links on the failed line card.

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