Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started. What would you check to identify the cause of this message?
Verify that the Media Processing Platform (MPP) is operational.
Verify that the application server is working correctly.
Verify that the Experience Portal Manager (EPM) can communicate with the MPP.
Verify that the database is valid and is functioning.
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