Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds. When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill. What would happen next?
ICR Core performs polling and updates the cache. II then provides routine) information to this call.
ICR Core provides routing information from the cache. It then performs polling and updates the cache.
IRC Core will not perform polling. It provides routing information from the cache.
ICR Core performs polling and provides routing information, but the cache is not updated.
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