210-060 - Implementing Cisco Collaboration Devices
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Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed?
Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.)
Not enough MWI assigned ports are available.
MWIs are in the process of synchronizing with the phone system.
When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?
Which two options are available when adding a user to Call Unity Express? (Choose two.)
The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use. Which phone configuration is missing?
Subscriber calling search space
Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager?
User B in partition Y assigns both partitions to CSS-X.
Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two.)
A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
Line Text Label
Which client supports Cisco Unified Presence?
Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
Which command is used to troubleshoot calls as they enter and leave a PRI connection?
Debug isdn q 931
Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message?
Cisco Unified Communications Manager is unable to allocate DN.
An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. Which feature must be defined under telephony service configuration?
Which protocol is used to monitor active voice call quality?
Which two components are needed before a user can be assigned to a Presence node? (Choose two.)
Cisco Unified Communications Service
Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled to prohibit automatic volume adjustments to recordings?
A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?
Show Connection Status
Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number. Which procedure allows the leading digits to be stripped as soon as they arrive at the
323 voice gateway?
Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?
Copy the Standard 7965 SCCP phone button template, rename it, and add the requested features.
Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI?
An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices, including conference bridges, gateways, and trunks. Which report would the administrator run?
Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leave the chat?
Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
Two departments have their own call-park slot to park calls. Which feature on Cisco Unified CME allows one department to answer a call for another department?
Which option can an administrator use to add users to Cisco Unity Connection in different time zones?
Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence?
UC service profile
Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager?
Which report in the CAR tool provides information about the call volume for a specified period?
traffic summary report
For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information?
Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.
What is the interface type that you should use to connect a PSTN analog line to the VoIP network?
An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
Which type of signaling does desktop control mode use to control a desk phone?
Which option allows an engineer to deploy new firmware to a single phone, while reducing possible impact?
Define a new firmware load on specific device. Save configuration and reset individual device.
What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?
A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page?
Call Forward and Pickup Settings > Forward All > Select voice mail check box
A user reports that when they receive a voicemail on their phone, they do not receive it in their email as well. Which feature on Cisco Unity Connection should be checked?
Cisco Unified Messaging Service
An engineer has deployed IM-user-only mode for the IM and Presence Service. Which two features will be available? (Choose two.)
IM and Presence support without Cisco Unified Communications Manager
XMPP federation capabilities
Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager?
Route plan report
Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME?
Duplicate ephone-dn is not assigned to the ephone.
Which two protocols does Jabber use to achieve Presence status? (Choose two.)
A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.)
jitter detected in voice calls
choppy voice calls
Which component is needed to facilitate the connection between Cisco Unified Communications Manager and Cisco Unified Presence Server?
CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process, which two service parameters must be activated? (Choose two.)
CDR Enabled Flag
Call Diagnostics Enabled
Which two layers are Cisco Unified Communications component layers? (Choose two.)
Which server does Cisco recommend that you configure before a CUCM backup?
In which section of Cisco Unified Communications Manager are Call Detail Records viewed?
Cisco Unified Serviceability
Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?
Configure > Phones
Which menu should be used to create a username and password in the Cisco Unified CME GUI?
configure > phones
Which navigation pane should be selected to view the CDR statistics?
Cisco Unified Serviceability