1Y0-613 - Citrix Access Suite 4.0:Analysis

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Example Questions

Scenario: asked you to assess their Presentation Server 4.0 environment paying specific attention to their network configuration because some users have reported that their applications usually freeze and then disconnect. This is most commonly reported by users accessing over WinCE/PocketPC-based wireless WAN connections using the WinCE/Pocket PC Client, which do not require printing or the use of any other virtual channels. In reviewing their environment, you see that no customizations other than the Citrix License Server location have been made to the farm properties. By means of Citrix policies, all virtual channels have been disabled for this user group. What additional recommendation should you make? Scenario: You met with the Network Administrator twice and learned that their WAN circuits are at or nearing capacity between several sites. You asked for more detailed information regarding network usage, but it has not yet been provided. You raised this issue several times to the customer project manager and even the project sponsor. This information is required for both the assessment and upcoming design. Which action should you take in response to this delay? Scenario: A mining company has engaged your team to assess their Citrix Presentation Server printing environment, which users access from their Win32 based client devices. Several weeks ago, the Citrix Administrator realized that users were installing native drivers and that there were now almost 200 drivers installed on the various servers in the farm. Based on testing done on the various client device types supported, it is apparent that the universal printer driver will address all of the supported printers within the environment. Thus, in order to address this situation, the administrator has made plans to: Invoke a Citrix policy that would only allow the Universal Printer Driver to be used by all clients Delete all of the native drivers from each server The administrator has asked you to assess this plan. What is your assessment? Scenario: asked you to assess their Presentation Server environment. When you met with the Active Directory Administrator, you learned that the Presentation Servers are housed in the default computer OU (Organizational Unit). Which recommendation should you make to the Active Directory Administrator? Scenario: An electrical company recently upgraded to Windows Server 2003, including Active Directory. Because the Active Directory team did not communicate with the Citrix team, no Terminal Services-related group policy objects (GPOs) were incorporated as part of the initial rollout. engaged your team to provide an assessment of the current environment. The CIO has asked that you participate in the Terminal Services GPO discussion and make recommendations to improve scalability, as additional users will require the growth of the environment at from 5 servers to 25 with remote access capability. Currently, Terminal Services roaming profiles and home directories are designated by means of individual user properties. Within farm properties, keep-alives are set. Within Citrix policies, audio, COM port and drive mappings are disabled. Within the Citrix Connection Configuration, timeout settings are configured. Which two settings should be centralized within Active Directory GPOs so that the environment will scale? (Choose two.) Scenario: An enterprise company asked you to assess their Presentation Server 4.0 environment. The current server farm consisting of eight servers is based on three load managed groups. This configuration was originally deployed because previous versions of Presentation Server could not address application conflicts, and these servers had been upgraded in place. Users report that when they open multiple published applications, each new session goes through a lengthy logon process. The administrator would like to speed up the logon process so that initial and subsequent application launches are minimal. To address this, the administrator plans to: Based on successful testing, deploy all applications on all servers. Application isolation would be used if required. Undertake a review of the current logon process, including logon scripts, location of domain controllers, and other components that influence logon time What is your assessment of this plan? Scenario: An enterprise company asked that you review their Presentation Server environment, which consists of three servers. In particular, the IT Manager has asked you to look into why the user experience is inconsistent. Users report that only some configuration changes made become permanent, which they find frustrating. Upon researching this issue, you learn that the servers in the Access Suite Console are consistent in terms of operating system version, Presentation Server version, service packs, rollup packs, and hotfixes. In reviewing the Terminal Services profile, you see that nothing has been configured. Also, you observe that Folder Redirection has been configured for the My Documents and Application Data folders, and that the file server configured appears to be accessible and working correctly. What explanation should you give to the IT Manager for implementing a Terminal Services profile type? Scenario: Your consulting firm must provide an Access Strategy Assessment to based on one Presentation Server farm consisting of 15 servers. has instructed the team to review specific configurations related to printing and Terminal Services profiles to address user complaints. Finally, you are required to talk directly with several users who have been experiencing issues. In discussing the Statement of Work with the customer, approximately how much time should be allotted for the Access Strategy Assessment? Scenario: A corporation recently implemented Voice Over IP and set voice traffic to the highest priority queue. They deployed all Citrix Access Suite components and now have plans to prioritize Citrix traffic on the internal routers to ensure that it has secondary priority because this is business-critical network traffic. As part of the Access Suite assessment, you have been asked to provide a recommendation for prioritizing the ICA traffic. All Citrix servers are located within the headquarters-based data center and are together on the same segregated subnet session reliability is implemented. The corporation has accepted all Citrix default ports. Your client plans to prioritize traffic based on TCP 1494 for inbound traffic to the Presentation Servers and has asked you to comment on their plans. What should you advise this client? Scenario: does not have sufficient hardware to designate a dedicated Zone Data Collector based on a single-zone implementation consisting of ten servers. In order to ensure that this Zone Data Collector is not overloaded with hosting applications, the Citrix Administrator has moved the Farm Metric Server to another Presentation Server. In addition, connectivity to the Microsoft SQL Server Database Engine (MSDE)-based data store database has been changed from indirect to direct for all servers. Which two options are true for this environment? (Choose two.) Scenario: A restaurant supply company has engaged your team to assess their Citrix Presentation Server 4.0 printing environment. When the server farm was in a pre-production state, Win32-based pilot users were permitted to install native drivers for printers that were pre-configured locally, primarily based on locally attached devices or those configured by standard TCP/IP port. When the farm was upgraded to production, this activity was disallowed by means of a Citrix policy, and another policy allowing only the universal printer driver was adopted. At this point, there are approximately 50 drivers installed on the various servers in the farm. The administrator has just learned that new users will be added that will be based on WinCE/PocketPC and Macintosh devices. In order to address this situation, the administrator plans to delete all of the native drivers from each server because all users are configured to use only the universal printer driver. However, before doing so, he wants to know whether there are any caveats to this. What is your recommendation? Scenario: has deployed Citrix Presentation Server for its CRM application at two of its manufacturing facilities in San Francisco and Miami. At each of these two locations, three Citrix Presentation Servers have been deployed because this is where the majority of the users are housed. At the Headquarters site, eight Citrix Presentation Servers have been deployed, along with the back-end databases for the CRM application. Users have been complaining that the CRM application response time is intermittently slow throughout the day. Upon reviewing the WAN link statistics, it appears that the WAN links between the headquarters location and each of the manufacturing facilities are only used at a rate of approximately 60% utilized throughout the day. Usage typically jumps to 70-80% during the first business hour when users are accessing work orders and placing supply orders. Based on this information, what should you recommend to this company? Scenario: An airline company has been using Citrix products for approximately six years. Recently, upgraded their environment from Citrix Access Suite 3.0 to Citrix Access Suite 4.0. The IT staff is not certified on Access Gateway Advanced Edition. They recently implemented Access Gateway Advanced Edition in Access Gateway stand-alone mode. The CIO has been mounting pressure on the IT Team to implement a lot of new security measure offered by their competitors in the aviation industry. The CIO wants two-factor authentication implemented, which requires users to login using their Active Directory accounts; he has also asked for some other form of advanced authentication tools. The single point of entry to the Citrix environment must be through Access Gateway Advanced Edition. Browser only access, file type association and download should be allowed to users based on their access scenario. The IT staff also wants to implement more services that will enhance productivity for both IT member and other employees. Based on the current setup of this environment, what would you recommend a better implementation to the CIO of this airline? Scenario: In an environment in which you are assessing the Citrix Access Suite implementation, all the Citrix servers are assigned static IP addresses, and on more than one occasion, administrators have accidentally re-assigned an IP address, causing duplicate IP assignments. What should you recommend to avoid this problem in the future? Scenario: A hospital has Password Manager 4.1 configured for use with four published applications in its Presentation Server 4.0 farm. As a result of an expansion, which included the acquisition of other hospitals, has added several new applications to enhance the productivity of their employees. The number of applications that require users to authenticate has increased by 100%. These users also have no means of changing/resetting their own passwords. Requirement: The IT Manager wants to meet these requirements: Applications that require authentication should be configured so that users can save their credentials and avoid the extra time spent entering them every time in order to use the same applications. Helpdesk load must be kept at a reduced level by enabling users with capabilities to change their own primary passwords. Users will have to change their passwords every eight weeks. Passwords will have to be a minimum of eight characters and contain at least one numeric character. Based on the current setup of their environment, which three recommendations would you make to the CIO as a better means of optimizing Password Manager? (Choose three.) Scenario: An enterprise company is in the final planning stages of their Windows 2003 Active Directory project, and they have asked you to review their current plan to ensure that it is in alignment with Citrix recommendations. Specifically, they plan to implement these features: Terminal Services roaming profiles and home directory configured by means of Terminal Services Group Policy Objects (GPO) Time-out settings configured by means of Terminal Services GPOs All Citrix-related servers will be in their own Organizational Unit (OU). Child OUs will be used to distinguish the various server types, for example. Citrix Presentation Servers will be in a child OU. Presentation Servers will be fully locked down by means of GPOs so that users cannot access the registry, the command prompt, Windows Explorer and other administratively sensitive areas. In addition, loopback and deleting cached copies of the user profile has been configured. What is your assessment of 's plans? Scenario: A pen distributor has asked you to assess their Presentation Server 4.0 environment with special focus on accelerating remote printing. Fifty independent sales agents access their Presentation Servers but has no control over client printers or client devices used for access; however, a Win32 Client is required so that the corresponding Presentation Server Client can automatically be installed by Web Interface. Salespeople need to be able to enter sales orders, view order status and delivery information and print reports. Printing has been configured for the Salespeople user group with these settings: Universal printer driver only Native Driver auto-install is not permitted Auto-create default printer What is your evaluation of how printing has been enabled for this environment? Scenario: A manufacturing company has deployed Citrix Presentation Server for its ERP application at its manufacturing facilities in Cleveland and Pittsburgh. At each of these two locations, three Citrix Presentation Servers have been deployed because this is where the majority of the users are located. At the Headquarters site, eight Citrix Presentation Servers have been deployed, along with the back-end databases for the ERP application. Users have been complaining that the ERP application response time is intermittently slow throughout the day. Upon reviewing the WAN link statistics, it appears that the WAN links between the headquarters location and each of the manufacturing facilities are only used at a rate of approximately 50% throughout the day. Usage typically jumps to 70-80% during the first business hour based on users accessing work orders and placing supply orders. Based on this information, what should you recommend to this manufacturing company? Scenario: A hospital has a Microsoft Access-based Presentation Server farm based on ten servers and five zones, one for each hospital or clinic location. Each hospital-based zone has two servers, one of which serves as the Zone Data Collector. The Default Load Evaluator is applied. The primary application is PatientNote, which is a patient entry database. Some of the PatientNote data can be exported to Microsoft Word, so this application is also installed but not published. The hospital has asked you to assess their current environment and make recommendations based on these issues and plans: 1.They plan on adding three additional hospital-based zones based on six servers. 2.Users in one of the hospital's clinics claim that their connections to PatientNote are intermittently slow and occasionally involuntarily disconnect, most commonly when printing. What are the primary risks to the environment, and what appropriate recommendations can you make? Scenario: A recording company , based in Alaska, recently began an expansion effort and has since opened a satellite office in Seattle. also relocated approximately 15% of its Alaska staff there. 's current environment includes Access Gateway Advanced Edition integrated with Presentation Server 4.0 in VPN mode as the single point of entry. Users in the satellite office need to access MetReg, a recording database that contains 's customer data. is very careful about allowing access to important information from external entry points. The IT team wants to have the capability to provide external users with restricted access to this SQL database. The IT Director Mrs. is currently seeking consultation to implement the new access strategy. Based on the current situation at this company, how would you recommend the IT team optimize their Access Gateway Advanced Edition environment? Scenario: asked you to assess their planned Presentation Server printing configuration. They currently have no printing issues; however, they are planning to provide remote access by means of Access Gateway. Thus, users will need to print from home-based computers and other devices, and will have no control over the print devices that are used. To simplify remote access, plans to only allow the Presentation Server Client for Java to be used to access Presentation Server-based applications. By means of a Citrix policy filtered by IP address, they plan to only allow remote users to use the Citrix universal printer driver that works with Presentation Server 4.0. They will not support printers that cannot use this Citrix universal printer driver. What is a strength or risk in 's planned environment? Scenario: currently has no policy in place to deactivate dismissed users accounts. Users in this environment have also maintained the same password for the past three (3) years. has been victimized on numerous occasions by criminals and ex-employees who use their passwords and the passwords of others to steal corporate information and trade it to outsiders. The IT Manager wants to immediately change every user password, implement identity verification questions for password security, enforce the change of passwords every 45 days and allow passwords to be reused once every 36 months. Based on the assessment of the current environment, which two recommendations would you give to as a means of optimizing their Password Manager environment? (Choose two.) Scenario: A mobile phone company has Citrix Presentation Server 4.0 implemented in its environment. The CIO has mandated that no single points of failure exist within the environment. has hired you to assess their Citrix environment. Which two statements explain why the installation of another license server, which will not be clustered, is not necessary? (Choose two.) Scenario: An international movie theater company with offices in North America, Central America, Europe and Eastern Asia, has Citrix Access Suite 4.0 implemented in its environment. The IT team has not been trained on Citrix Access Suite 4.0 products. wants to install licenses so that users in the different regions can connect to Presentation Servers in their local languages. The IT Manager recommended that his company purchase additional servers so that licenses for different languages can be installed on separate license servers. Based on the recommendation of the IT Manager and the current setup of this environment, is the proposed solution to purchase additional servers and separate licenses based on languages necessary? Scenario: A new Network Administrator recently deployed Web Interface 4.2 integrated with Secure Gateway to secure access to published applications in his company's Citrix Access Suite 4.0 environment. During the integration, the administrator deployed several server load balancers. These load balancers contain built-in SSL accelerator cards. The environment was setup to ensure redundancy; therefore, multiple Secure Gateway Servers were deployed. The implementation turned out to be a failure. Secure Gateway could not connect to the Presentation Server farm. Based on their current environment, how would you advise the administrator optimize his Secure Gateway and Web Interface implementation? Scenario: asked you to assess their Presentation Server environment with special emphasis on making recommendations that will improve logon times. Current configurations include: Presentation Server policies are used to map all client drives. Roaming profiles are used; folder redirection is not used. All printers are autocreated. Web Interface does not upgrade the Presentation Server Client. Printer properties are retained in the user profile. Two-factor authentication is used. Based on this information, which two recommendations should you make to ? (Choose two.) Scenario: The new CIO of has engaged your team to assess their Presentation Server environment. The current environment was originally deployed as a three-server farm and has since grown to 30 servers. Very little tuning and optimization has been done, and most of the original defaults have not been modified. deployed Web Interface for internal users and now plans on deploying Access Gateway Advanced Edition for traveling and telecommuting employees. The known facts regarding this new group of users are: Some users will be accessing from company-assigned Win32 and Macintosh laptops. The most recent native Presentation Server Client has been installed on these devices. Some users will be accessing from non-company assigned computers based on Windows 2000 or Windows XP. These devices do not have a Presentation Server Client installed. Client installation and access should create a minimal number of help desk calls. Which two recommendations should you make to 's CIO? (Choose two.) Scenario: asked you to assess their Presentation Server environment with focus on their application deployment mechanism. has aggressive growth plans. As such, they want to ensure that the current environment and processes are as scalable as possible. They plan to use application isolation environments when necessary to run two or more versions of an application on a single server. All applications will be based on .MSI files; thus, Installation Manager will be used to deploy all applications as a one-step process, including application isolation environments. What is your assessment of this application deployment plan? Scenario: A bank, based in the Southeastern United States, has a very large customer base in Texas, Louisiana and Georgia. Two years ago, the bank purchased Citrix products. Recently, they upgraded their Citrix Access Suite environment to Access Suite 4.0. Users in their environment have been using generic application accounts because every time administrators try to assign individual passwords, users complained about having to remember new passwords. As a result, the IT team has no means of tracking who does and who has what permissions to which applications. The IT Manager wants to implement corporate requirements that will ensure the listed options or requirement are met: Users are using personalized passwords Passwords are changed every 45 days Passwords are 8 to 24 characters long Passwords are case sensitive and they most consist of one uppercase letter and a number Based on the bank's requirement and the current setup of this environment, which two actions will you recommend as a means of maximizing security? (Choose two.) Scenario: A production company engages your services to assess their Presentation Server environment. They are currently using Active Directory based on Windows 2000 and have plans to migrate to Windows 2003 within the next few months. They ask you to outline the items they should consider related to Citrix Presentation Server. Which further information about Citrix Presentation Server can you offer at this phase? Scenario: After a meeting with the CIO from your client organization, you learn that they plan to expand their environmental consulting practice and double in size in the next two years. Six of their Presentation Servers are used to host a specific application that facilitates writing environmental management plans. This application is accessed by field consultants through Access Gateway Advanced Edition. Users report that they are generally satisfied with the current access strategy, although they occasionally experience connection issues to the file server that houses customer documentation. They plan on adding two or three additional modules of the application within the next few months. The CIO has asked you to review their current environment to determine how it can be optimized in order to support their plans. Based on the information provided, what is the primary objective of the client organization? Scenario: recently upgraded to Presentation Server 4.0 and has asked you to assess their printing environment. The former Citrix Administrator did not understand printing well and gave all users the ability to install native drivers. They have since disabled that capability and the IT Manager has asked about removing all native drivers, as well as the first two versions of the Citrix universal printer drivers, and using only the newest version of the universal printer driver to address all printing requirements. Their client devices consist of Win32, WinCE/PocketPC, and Macintosh clients, all of which use the most recent Presentation Server Client version. Some of the Macintosh users use the Client for Java, and others use the native Client for Macintosh. Printing is required from all devices. Which benefits/issues should you highlight to the customer? Scenario: engaged your team to assess their Presentation Server environment. They are planning to replace their Secure Gateway server with Access Gateway appliances as a part of the next phase of the project but have asked you to assess their current Web Interface/Secure Gateway deployment now. deployed Secure Gateway and Web Interface on the same server within the DMZ so that managers can track retail sales at each of the 86 store locations from a centralized location. In conversing with the project manager, you learn that they purchased two Access Gateway Standard Edition appliances. Which two options identify the strength and risk for this company? (Choose two.) Scenario: A courier company makes rush deliveries throughout the metropolitan area. Because communication with the drivers is essential, they have implemented a Presentation Server-based solution based on tablet PC devices equipped with wireless WAN cards for providing drivers with information regarding pickups and deliveries. Although the drivers focus mainly within city limits, the wireless WAN connections sometimes fail. To address this situation, has these configurations. All drivers access by means of Secure Gateway and Web Interface. The minimal Presentation Server Web Client has been deployed. Redundant Web Interface and Secure Gateway servers are used. Session reliability timeout has been set to 300 seconds (5 minutes). is buying a competitor and has asked you to assess the scalability of their implementation. They understand that additional servers will be required. What is your assessment regarding driver access? Scenario: A credit-reporting agency has many applications installed in its Presentation Server 4.0 environment that require passwords. also has Password Manager 4.1 implemented in their Citrix environment, but currently only two web applications are configured to use Password Manager. The average user also needs to access seven Windows based and two host based applications that require complex passwords on a daily basis. Most users have resulted to copying and pasting their password on their monitor and in other unsafe areas. The CIO of wants to maintain complex passwords, while at the same time eliminating the need for employees to remember all of their passwords. Based on the current setup of this environment, which action will you recommend to as a means of optimizing their Password Manager deployment? Scenario: A corporation asked you to assess their five-server Presentation Server 4.0 deployment with a focus on the application environment. They have deployed MaxData+, an ERP application; the vendor has just released a new version of the application. Because their Gray Division, which will be sold in a few months, uses the current version, they need to have both versions available to users until the sale is completed. Some users in the CFO group also need access to both versions. To address this requirement, the corporation deployed the new version of MaxData+ into an application isolation environment. What recommendation or assessment can you make regarding this deployment decision? Scenario: A breakfast food company has asked you to assess their access strategy. They currently have eight Presentation Servers that are accessed by traveling salespeople and other remote employees through a Secure Gateway server. The Secure Gateway server has not had any unplanned outages, and resource utilization is low. They have two Web Interface servers, one on their internal network to service internal application enumeration requests, and another in the DMZ with Secure Gateway. plans to acquire a new pig farm and hopes to double their business in the next few months. As such, they have requested that you provide recommendations for how they can support this expansion while ensuring that access is always available to their users. In particular, they want company-provided laptops to have access to their environment. What should you recommend to this company? Scenario: A resort chain has asked your team to assess their Presentation Server environment. They have four resort hotels throughout the world, and the IT resource requirements for each property are different because each hotel is its own subsidiary. All management users access a Presentation Server farm in order to use their Human Resources application. Each hotel has its own set of two or three servers that their respective users access, and these servers, based on each physical location, belong to one of four zones. The zones are also child domains. All users connect to a single Citrix and Microsoft Terminal Services license server. They asked for your recommendation regarding how to segregate licensing so that each hotel has its own designated bank of both Microsoft and Citrix licenses. Which recommendation should you make? Scenario: An environmental company engaged your team to assess their application deployment strategy. Based on your discussions and observations, you learned that: Users access applications on the Presentation Server through a published desktop The published desktop is locked down extensively by means of group policy objects (GPOs) Multiple versions of the same application are required for use by different users When preparing your findings and recommendations to , which statement should you make? Scenario: An application service provider asked your team to assess their Presentation Server environment with focus on their application deployment mechanism. has aggressive growth plans. As such, they want to ensure that the current environment and processes are as scalable as possible. They plan to use application isolation environments when necessary to run two or more versions of an application on a single server. All applications will be based on .MSI files; thus, Installation Manager will be used to deploy all applications as a one-step process, including application isolation environments. What is your assessment of this application deployment plan? Scenario: currently has a single server farm based on two zones: Headquarters: 8 servers London Office: 4 servers plans to add a third zone for disaster recovery with two servers that will only be used if the Headquarters site is unavailable. They plan to implement these two Citrix policies: London Zone Preference and Failover: Primary zone is London, first backup zone is Headquarters, second backup zone is Disaster Recovery Headquarters Zone Preference and Failover: Primary zone is Headquarters, first backup is Disaster Recovery What is your assessment of 's plans?