Go back to 000-152 - System x Technical Principles V10

Question :-

A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?
- The customer purchased Remote Technical Support Servicepac.

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