A prospective customer has iSCSI installed. The new project requires a large high performance storage and tape network. The customer does not appear to understand the terminology and options of the fiber channel components of the solution. Further discussion confirms that the customer only has cursory knowledge of Fiber Channel (FC) and is not currently prepared to for the installation. What steps should be taken to make sure the customer is satisfied with the solution?
Switch project to iSCSI
Suggest a cloud network
Direct the customer to redbooks and white papers on FC technologies
Include services engagement to setup FC environment and perform knowledge transfer
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